Privacy Policy

PhraseMine ("we," "us," or "our") is headquartered in the State of Delaware, USA. This Privacy Policy explains how we collect, use, and protect your information when you use our market research platform.

Data We Collect

Account Information

When you create an account, we collect your name and email address. Authentication is handled via email and password, magic link, or email one-time passcode.

Research Data

We store the research briefs you submit, AI-generated search queries, search results, and any notes or excerpts you save within the platform.

Publicly Available Content

PhraseMine analyzes publicly available Reddit conversations (posts and comments) that are freely accessible to anyone on the internet without logging in. We do not access private messages, restricted communities, login-required content, or any individual user account data. No content behind authentication or paywalls is accessed or stored.

How We Use Your Data

• To provide and operate the PhraseMine research platform
• To authenticate your account and maintain your session
• To generate search queries and analyze research results
• To store your research sessions for future reference

Third-Party Processing

To deliver our research capabilities, PhraseMine relies on a proprietary pipeline that involves several categories of external processing:

• AI language model providers: Your research briefs are processed by third-party machine learning infrastructure to power our query generation engine, multi-stage content analysis, and theme extraction systems. Brief text is transmitted to these providers; no other personal information is included.
• Search infrastructure: PhraseMine uses third-party search APIs to execute programmatically generated queries across the web. Only search query text is transmitted; no personal data is shared.
• Public content retrieval: Our platform retrieves publicly available Reddit content (posts and comments) through public-facing endpoints. No authentication credentials or private user data are involved in this process.
• Site analytics: We use Google Analytics (Google LLC) via Google Tag Manager to measure how the website is used. Google receives standard browser and usage data such as pages viewed, approximate location, and device type. It does not receive your name, email address, or research briefs. See the Cookies section below for details and how to opt out.

We do not sell, rent, or share your personal data with any third parties beyond what is necessary to operate the service as described above.

Cookies

PhraseMine uses essential cookies to maintain your authentication session. These are required for the service to work and cannot be switched off.

We also use Google Analytics, loaded through Google Tag Manager, to understand how visitors use the site: which pages are viewed, how people arrive, and which features get used. Google Analytics sets its own cookies (such as _ga and _ga_*) to recognise a returning browser. We have disabled Google Signals, do not link analytics to any advertising account, and do not use this data for advertising. Analytics data is retained by Google for 14 months.

You can opt out of analytics by installing the Google Analytics opt-out browser add-on or by blocking cookies from google-analytics.com in your browser settings.

Data Retention and Deletion

Your research data is retained for as long as your account is active. When you delete your account, all associated data (including research sessions, briefs, queries, collected thread content, and analysis results) is permanently deleted via cascade deletion. There is no recovery after account removal.

Data Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

PhraseMine is not intended for users under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of PhraseMine after changes constitutes acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at [email protected].